✔ We focus on helping you deliver enhanced customer service experience across multiple channels while reducing support costs simultaneously.
✔ Partnered with Urban Seller, we provide you secure and free urban seller account for unified mail response systems so you can view all your customer related mails from various platforms like eBay, Amazon or your website in one single secure window.
✔ All staffs are outsourced and will be working 24/7 Monday to Sunday. Experienced in their specific domains.
✔ Our chat experts are experienced in handling multiple chats as per flow and will be working 24/7 in a secured partnered chat platform provided within our packages.
✔ We provide professional support with qualified employees in computer applications such as C++ java, and various computer languages.
No contracts! No credit card details! Flexible 7 days trials!
More than 75% of inbound interactions are complaints or concerns. it is when complains and concerns go unnoticed, customers switch to competitors. Unnoticed customer issues and concerns put the standard and image of your brand
at risk, they also hamper customer experience and ultimately your business. We ensure your customer mails and concerns are handled affectively and timely.
We’ve been helping clients to improve their brand by providing quality customer service support their products and services. exceeding client expectations. This helps you in alloting more time to the growth of your business
making it even more profitable.
Our goal is to ensure quality customer service in a secure platform for a lesser price for small and medium businesses and removing the fear of outsourcing so small and medium businesses can grow to its full potiential.
We are dedicated professionals focussed to provide Quality customer service and back-office services to our clients as an extension of their businesses, providing value, integrity, and expertise.
With rising labour costs, increased employee turnover and technology changing rapidly, does it make sense to build your own contact centre operation?
We understand how much time, energy, space and money it takes to provide a consistently high standard of customer, we also know many businesses can’t afford to devote large amounts of their resources to achieving this.
We are here to support our clients in not only meeting this challenge but to exceeding it. We communicate with your channel hopping customers and provide quick and precise responses so your customers are satisfied with their association with your company.
With our unified, Omni-channel engagement with all your sales platforms we interact with all your customers from our partner Urban Seller. Which provides you access to all your customer mails from various platforms be it eBay, Amazon, or your
direct website to one platform so you can access your mails anytime without hassleOur Experienced team includes people with over a decade in the industry and our staffs has minimum experience of at least 2 years into customer service in
UrbanSeller is a Secure platform to unify all your business communication, stock checking, manage sales/purchase orders and much more to help simplify your business transactions. you can unify all your correspondences from various platforms like eBay, Amazon, or other websites to a single channel where it can be easily responded to without wasting time on login in to various accounts.
Your data is protected and secure. You decide what we see and what we do for you.
No Hidden Charges or Start up charges.